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Vahan and Airtel collaborate to bring relief services to millions of COVID-19 lockdown impacted Indians


With millions of blue-collar workers and migrants impacted due to the COVID-19 lockdown, especially in top metros, there is an urgent requirement to keep providing them access to basic relief services such as food, shelter, healthcare and even jobs, wherever possible. 

Bengaluru based AI tech start-up Vahan, which matches job seekers with employers inside messaging apps such as Whatsapp, and Bharti Airtel (“Airtel”) are bringing together their resources and using technology to connect such impacted workers in Delhi and Bengaluru with the nearest support centres and NGOs.

Airtel will launch a massive SMS campaign to reach all such impacted workers on its network. The SMS, which will be sent in English, Hindi and Kannada, will carry a quick link that will guide users to Vahan’s platform.

Also Read: Airtel Payments Bank creates a dedicated ‘Fight Corona’ section in Airtel Thanks app

Once the receiver clicks the link, Vahan will use its advanced Artificial Intelligence solution inside messaging apps such as Whatsapp to connect the user with the nearest relief providers. Vahan has already created a resource pool of 1000+ help groups, NGOs who are working actively to help fellow citizens.

Says Madhav Krishna, CEO of Vahan, “We at Vahan, in close partnership with Airtel, are really proud to be able to leverage the power of our technology to touch millions of the most needy when they require our help the most. We are also excited about our ability to help these people get jobs as we all work towards returning to normalcy”.

Airtel had extended the pre-paid pack validity for over millions of low-income customers on its network. All these customers were able get incoming calls on their Airtel mobile numbers even after the validity of their plan is exhausted. Airtel had also credited an additional Rs 10 of talk time in the pre-paid accounts of all these customers to enable them to make calls or send SMS and therefore stay connected with their loved ones.

In October 2019, Airtel had acquired a stake in Vahan as part of its Startup Accelerator Program.

Rajat Negi
Rajat Negi
Rajat Negi is the founder of Gizmo Tech and is an active blogger and social media influencer. Rajat has contributed to several articles for various publishers. He also works as a social media influencer for various popular brands. Rajat can be reached at [email protected]


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